Contact Email admin@cashforcartridges.co.uk
Contact Number 0845 094 9221

FAQ

Customer Questions About Recycling Ink Cartridge Scheme at Cash For Cartridges

Q Who can take part in the Recycling Scheme?

A Anyone and everyone, if you are an UK mainland based organisation, charity, club, church of an individual we will supply you with everything you need to start you off.

Q Can I use an account for my customers to send in my cartridges?

A Yes, a lot of business, schools and sole traders, use us for the recycling schemes. Just add a link to cashforcartridges.co.uk and all the questions can be answered on this website. Remember to reference your account number to your customers otherwise you won't get paid. Also make sure you have informed them what cartridges you can recycle as this will result in chargebacks on your account.

Q Where do we send the cartridges?

A PLEASE CHECK WE CAN RECYCLE YOUR CARTRIDGES BY CHECKING THE PRICE LIST ON THE WEBSITE. WE WILL CHARGE FOR CARTRIDGES NOT ON THE LIST.

Under 2 kilos?Contact us on 0115 9371521 or email the customer support team and we will guide you through sending your cartridges to us with the appropriate reference number.

Over 2 kilos? – Contact us on 0115 9371521 or email the customer support team and we will arrange a Courier Collection free of charge. When calling us please quote your account number and the exact weight and dimensions of the box.

Q Can I check my balance?

A Yes, you can check your balance anytime by logging on to our website www.cashforcartridges.co.uk scroll down to the bottom of the Home Page, where is says ‘Check Account Balance’ enter your account number into the box omitting the Prefix letter ‘R’ i.e. 568.

Q When and how do I get paid?

A Once your balance reaches over a credit of £25.00 a cheque will be sent to you at the end of the month. Accounts with credits on £25.00 exactly will be rolled over to the following month

Q What cartridges do you accept?

A We accept most printer cartridges, please check the list www.cashforcartridges click on ‘Our Prices’ you will see a complete list of the cartridges we recycle and how much we pay, if the cartridges you have do not appear on this list, then we do not recycle them.

Q What cartridges don’t you accept for recycling?

A We do not accept any make of toner or laser toner (these are about 12” in length), no Epson, Brother, Kodak, some Dell and Canon check the list to see if your cartridges are there www.cashforcartridges.co.uk click on ‘Prices Paid’ for an up to date list of cartridges that we recycle.

Q What is the difference between a ‘Virgin’ and ‘Non-Virgin’ cartridge?

A This refers to the condition of the cartridge. A virgin cartridge has never been filled or remanufactured and retains the original label. A non-virgin cartridge has already been refilled or remanufactured at least once and will have a third party brand on its label.

Q What happens with the cartridges?

A Once your cartridges are received they are all electronically tested, if they pass they are credited to your account, then thoroughly steam cleaned, refilled and sold on our sister website at www.internet-ink.com

Q What happens to the ‘failed’ cartridges?

A These are disposed of, should you wish the cartridges to be returned to you, please let us know as soon as possible, you will be responsible for the cost of postage on all returns.

Q What happens if I send in cartridges that are not on your list?

A All cartridges that are received that we do not recycle will be charged back to you at 20p per ink cartridge and £2.00 per toner cartridge.

Q I want to close my account?

A Please send us the contact form or contact the customer service department on 0115 9371521. Please note that account containing less than £10 upon closure will be donated to Cancer Research.

Q What is the difference between an ink cartridge and a toner?

A If your cartridge is bigger than the size of your hand then this is more likely to be a toner cartridge. We do not recycle toners and you will be charged if you send them to us. If you are unsure please contact us before sending them on 0115 9371521 or use the contact form to get in touch. We usually answer all emails within 48 hours.

View our recycling certificate here:- CashForCartridges Environment Agency Recycling Certificate

Q Can you recommend any ink cartridge companies that I can get a good deal for my printer ink?

A We recommend using internet-ink.co.uk for all ink cartridges and toner cartridges. Visit the website here www.internet-ink.com

 

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Find out why recycling your printer ink cartridges is beneficial to the environment and how you can become greener.

Earn money in exchange for ink cartridges that you do not want. Learn More